Delivery

We deliver across Metro Vancouver, including Vancouver, West Vancouver, North Vancouver, Richmond, Burnaby, Tri-Cities, Surrey, Delta, Langley, Tsawwassen, and White Rock.
Delivery days (Sunday, Monday, or Wednesday) are assigned by location at checkout.
We personally deliver every week from 9am–6pm across Metro Vancouver. Delivery is no-contact — meals are left at your front door, building entrance, or lobby. Your meals are packed in insulated bags with ice packs to keep everything fresh.
Yes, your delivery driver will send you a text message within the hour that your food will be delivered. You can text them back directly. We ask for your email and phone number at checkout so we can reach you if needed.
No, delivery is no-contact and meals will be left at your front door or lobby. Just make sure there's a safe spot for us to leave your bag.
Please leave your empty insulated bags and ice packs from the previous week at your door or lobby so your driver can swap them when dropping off your new delivery. Reusable bags, and ice packs must be returned. Failure to arrange return after cancellation may result in invoicing for replacement costs.

ordering and subscription

Order cutoff is every Thursday at 11:59 PM. Orders placed after Thursday at 11:59 PM skip the upcoming cycle and deliver the following week.
Our weekly meal prep menu is set each week and cannot be modified. If you have specific dietary needs, please review the menu before ordering to ensure it works for you.
All cancellations, changes, and skip requests are finalized every Wednesday at 11:59 PM. You can cancel or request a week skip anytime through your account portal or by emailing us. Cancellations submitted before Wednesday at 11:59 PM take effect immediately for that week.
Any cancellation or change submitted after Wednesday at 11:59 PM will take effect the following week, and your scheduled Sunday delivery for the current week will still be fulfilled.
Unfortunately, our system does not allow you to swap plans directly in the account portal yet (we're working on making that smoother).
For one time & occasional swaps: Email us at info@gaiakitchen.ca with the plan you would like to temporarily switch to, and we will immediately manually process a partial refund for the price difference back to your card.
For permanent plan changes: Unfortunately, you will need to cancel your subscription and re-subscribe to your preferred plan.

food and packaging

We use 36oz containers made from reclaimed and rapidly renewable sugarcane fibres, lined with compostable PLA plastics, making the base 100% compostable. To keep containers sealed tight, lids are still plastic but can be recycled. Soups are sent in microwaveable plastic containers, and extra side sauces come in glass jars.
We prioritize local, seasonal, and organic ingredients wherever possible. Proteins are humanely raised, grass-fed, pasture-raised, and non-GMO when available.
Our weekly meal prep menu is set each week and cannot be modified. If you have specific dietary needs, please review the menu before ordering to ensure it works for you.
We are able to accommodate some common dietary preferences through our menu options, however we are unable to accommodate serious or life-threatening allergies and restrictions. Please review the menu carefully each week and reach out before ordering if you have any concerns.
Most meals keep for 4–5 days in the fridge. Soups and stews can also be frozen for up to a month

private chef services

The membership is a fully personalized chef service where Kayan creates a custom weekly menu tailored to your tastes, dietary needs, and lifestyle, then prepares and delivers your meals each week.
We offer four tiers:
Essential (6 meals / $420 per week)
Reset (12 meals / $840 per week)
Household (20 meals + snack / $1,320 per week)
Custom Chef (fully bespoke, pricing on consultation).
No minimum commitment. You can pay weekly or save with a monthly plan, the monthly rate offers a saving compared to paying week to week.
Fill out our membership questionnaire and Kayan will be in touch to discuss your preferences and design the right plan for you.